Last updated: November 9, 2026
These Billing Terms and Conditions explain how Laperlaa bills for orders placed on laperlaa.com. They form part of our Terms of Service.
Authorization
When you place an order, you authorize us and our payment providers to charge the payment method you choose for the full order total, including the product price, shipping and any applicable sales tax shown at checkout. You confirm that you are the authorized holder of that payment method or have permission to use it.
One-Time Purchases
All purchases on our website are one-time payments. We do not offer subscriptions and we never charge you on a recurring basis.
Order Total and Currency
Every order is billed in US dollars. Your bank or card provider may apply its own fees or exchange rates, and these are outside our control.
Pricing Errors
If an item is listed at an incorrect price because of an error, we will contact you before your order ships. You may choose to continue at the correct price or cancel for a full refund. We will never charge you more than the amount you approved at checkout without your agreement.
Declined or Failed Payments
If your payment is declined, your order will not be placed. Please check your payment details or try another payment method shown at checkout.
Cancellations and Refunds
Orders can be cancelled free of charge before they ship. Refunds are handled as described in our Refund Policy and are issued to the original payment method. Approved refunds are processed within 7 days of us receiving and inspecting the returned item.
Billing Questions and Disputes
If you see a charge you do not recognize, or you believe you were billed incorrectly, please contact us first by emailing support@laperlaa.com or calling +1 (323) 540-5712, with your order number. Most billing questions can be resolved within a few business days, and contacting us directly is usually faster than opening a dispute with your bank.
Contact Us
Email support@laperlaa.com or call us on +1 (323) 540-5712. Our customer service hours are Monday to Friday, 9am to 5pm US Eastern Time, excluding US public holidays, and we reply within one business day.